With most cleaning companies the staff can be transient, but with Carlton Cleaning we have a long-standing team of people that in some cases have been with us for many years. What that means is that we’re able to offer consistent cleaners where the ‘same faces’ turn up each time. We find that it helps build trust, you are after all bringing someone different into your business or home.
How quickly can you respond if there’s an issue?Taylor2021-02-17T22:59:10+00:00
The business was started in 1985 by Martin Dutson. Lewis took over the business in 2016 after his father passed away. There’s aren’t that many cleaning businesses in the South West who have been around for over 30 years but we’re one of them.
Do you vet your staff?Taylor2021-02-17T22:57:38+00:00
All of our staff are vetted and checked before they start working with us. Don’t forget we have a number of education establishments as clients so it’s natural that our staff would be fully checked before going out on a job. That’s the same for all clients not just the schools.
When choosing a contract cleaner, is it all about the money?Taylor2021-02-17T22:56:59+00:00
You’ll find that there are plenty of reviews of our service online at the usual websites but again if you would like to see them, then we’d be more than happy to provide them for you, just to save you searching.
Do you have references?Taylor2021-02-17T22:56:03+00:00
Yes, we are fully insured. We have public and employee liability insurance and we’re happy to provide you with proof of that. It covers you as a client if anything is lost, damaged or even stolen. If your cleaning company doesn’t have the correct insurance then you as a business are compromised and are at risk.
Is the work guaranteed?Taylor2021-02-17T22:54:57+00:00